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                                                                    DELIVERY AND RETURN TERMS

1. DELIVERY

1.1. Delivery Time: Your orders will be processed and delivered to your address within the specified time after payment confirmation. Delivery time may vary depending on the product and delivery address.

1.2. Shipping Fee: Shipping fees may vary depending on the order quantity, weight and delivery address. Shipping charges will be specified during the ordering process and will be added to the payment total.

1.3. Address Information: It is important that you please enter your delivery address information correctly and completely. In case of incorrect address information, the responsibility belongs to the buyer.

2. RETURN AND CANCELLATION

2.1. Return Procedure: Our customers have the right to return the products they receive within a certain period of time. The return process and necessary steps must be carried out in accordance with the return policy stated on our website.

2.2. Right of Cancellation: Customers have the right to cancel their orders before payment confirmation and shipping. Cancellation requests must be made through our website or by contacting our customer service.

2.3. Return and Cancellation Conditions:

  • The products to be returned must be unused, their packaging must be unopened and their labels must be intact.

  • Refund and cancellation requests must be made within a certain period of time. This period will be in accordance with the policies stated on our website.

3. WARRANTY AND RESPONSIBILITIES

3.1. Product Warranty: Our products are protected against defects within a specified warranty period. Warranty conditions are stated in the warranty certificate supplied with the product.

3.2. Responsibilities:

  • Delivery times and conditions should generally be carried out in accordance with the stated conditions, except in unexpected cases.

  • Refund and cancellation requests must be processed in accordance with the stated policies.

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